GoChat247 is a Contact Center Outsourcing business that is providing –among others- fully managed live chat solutions to its clients from various regions of the world. GoChat247 is based in Egypt with an office in Canada strategically located to work with Middle Eastern clients as well as to cater to other international businesses.
The live chat solution provided by GoChat247 is relevant to diverse industries including Banking and Payments, Food and Beverages, Hospitality, E-Commerce, Sports and Fitness, Trading, Automobile, Real Estate, Travel and Tourism, SAAS, Software industries and others. GoChat247 is proud to provide a fully managed live chat solution to Fawry, which is the largest e-payment retailer in Egypt.
In the current competitive environment, the cost of traffic for businesses is increasing day-by-day but still, the conversion rate of websites are in single-digits. This implies that there is an immense opportunity for businesses to boost their sales by increasing conversion on their websites. After introducing live chat to your website, our team at GoChat247 is then highly experienced to tap into this opportunity to enhance your sales without any additional marketing and sales budgets.
Instead of being “just another agency”, we carefully analyse the needs and wants of our valued clients and define a process to cater to the specific need of each and every one. Our team learns about your business, your industry and your possible customer support queries to develop a comprehensive knowledge base. An Account Manager is assigned to each client and is responsible for coordinating and managing the development of knowledge base material. He/ She also manages the training of agents to ensure an outstanding customer service experience. Our technical support team also coordinates with clients to implement live chat on their websites.
GoChat247 is providing live chat solution through the industry’s best live chat software “Live Chat Inc.” and we are proud to be listed as a Live Chat Expert in the Live Chat Inc. Marketplace.
With our vision to add value, we provide an absolutely free trial version of our chat service as most of the trial users love to continue their plans. Let’s start your trial version and see how it can boost your sales!