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What we do

Workforce & HRO

Workforce and HR operations for environments where staffing volume, scheduling accuracy and compliance directly affect service delivery.

Discuss this service
The people behind your operation

Ready for the work ahead.

  1. Recruit & onboard
  2. Plan & schedule
  3. Support & develop

Support across the employee lifecycle

What this covers

  • Workforce and headcount planning
  • Recruitment and onboarding operations
  • Training and development coordination
  • Payroll processing and HR administration
  • Compliance and records management

GoChat247 HRO

The employee lifecycle, supported end to end.

Human-resources outsourcing connects recruitment, administration and workforce planning to the operating model the team must deliver.

  • Recruitment and talent acquisition

    • Candidate sourcing and screening
    • Interview coordination and skills assessment
    • Onboarding programs and background verification

  • Payroll management

    • Complete payroll processing
    • Tax compliance, filing and salary disbursement
    • Benefits administration and payroll reporting

  • Employee relationship management

    • Onboarding, orientation and engagement programs
    • Performance management and conflict resolution
    • Exit management and offboarding

  • HR compliance and administration

    • Labor law compliance
    • Policy development and implementation
    • Employee records and benefits enrollment

  • Workforce planning

    • Headcount planning
    • Skills gap analysis
    • Training, development and succession planning support

How it works

  1. Attract

    Sourcing candidates for the roles an operation runs on.

  2. Recruit

    Screening and selection against the skill an account requires.

  3. Onboard

    Contracting, systems access and induction into the operation.

  4. Manage

    Day-to-day HR operations for an active workforce.

  5. Pay and benefits

    Payroll processing and benefits administration.

  6. Comply

    Employment records and obligations kept current and evidenced.

  7. Analyze

    Workforce data made available to the people running the operation.

  8. Improve

    Findings fed back into hiring, training and scheduling.

Want to discuss how this would work for your operation?

Talk to our team